- Spain: free shipping on all orders.
- United States and other countries: shipping cost is shown at checkout before you pay.
- Delivery time: 12 to 20 business days, because each collar is engraved to order with your pet's name.
- Tracking: you'll get an email with the tracking number when your order ships.
- Kits: the collar and the tracker may arrive in separate packages.
If your order hasn't arrived within that time, email us at jatsu232@gmail.com.